We try to make you online experience smooth and fun.  Please let us know if you need additional help placing your order. 

Shipping-

Custom/Personalized orders typically ship with 5 business days from our studio, via USPS priority mail (USPS rates are based on destination, weight and size of package) many of our embroidered items are made locally and personalized to order.  We take pride in offering quality and unique products and workmanship   In some cases your order may arrive from one of our vendor partners. Please allow extra time for jewelry and engraved giftware.  Custom orders are welcome and we would love to hear from you if you need something special. 

Returns -

Please double check your personalization details as monogrammed and personalized gifts are not returnable.  Feel free to leave more detailed information In our comment box, as always we are happy to help with any questions you may have. 

Monograms and Fonts-

Monogram choices may vary by item.  Please see choices listed with the item you are interested in purchasing. Monogram etiquette and fonts can be see from our home page under "Monograms and Fonts'  Custom orders are welcome, please feel free to contact us if you have a special request.

Feel free to call you order in to us for free store pick up.  We can be reach Tuesday - Saturday 10am - 5pm